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  • AWS Workspaces finally gets VoIP integration

    The signs that unified communications is moving to the cloud continue to come. Now, it's Amazon Web Services that's getting in on the game – not so much as a provider, but rather integrating its existing virtual desktop infrastructure offering, Workspaces, to more easily integrate with VoIP and UC.

BroadSoft scoops up Transera for cloud contact center capabilities

BroadSoft is adding cloud-based contact center features to its unified communications as a service portfolio. The company has acquired Transera, a provider of cloud contact center software to small- to medium-sized businesses and enterprises.

Cisco recalls ruggedized switches that threaten to burn up data centers

A wiring issue that has been recognized as a potential fire hazard has resulted in a recall of Cisco IE 5000 industrial Ethernet switches.

Avaya targets mid-market with new hybrid cloud UC offerings

Avaya has taken to the cloud with its latest mid-market unified communications offerings. Powered by Avaya IP Office and OnAvaya - Google Cloud Platform aim won't be sold directly to businesses, but instead will be sold through partners worldwide.

The future of the network is open source and programmability, says industry expert

Network technology has changed considerably in the last 20 years, but most of the changes have been incremental – particularly as they relate the roles and responsibilities of network engineers and administrators.

Logitech Group videoconferencing system aims to bring high-end audio and video to enterprises

Logitech is hoping to make videoconferencing simpler with the upcoming launch of Logitech Group, a high-definition videoconferencing endpoint designed to work with a variety of conferencing services and applications.

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