Fred DonovanWelcome to the Library, where you'll find a selection of industry resources including eBooks, Whitepapers, Webinars, Survey Reports, Research Reports and more.
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EBOOKS
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Harnessing the Increasingly Mobile Workforce
How can companies best use mobile? FierceMobileIT explores methods for strategic mobile planning and IT development. Download for free today.
eBook | Identity and Access Management
The cloud and BYOD bring greater efficiency and satisfaction to the industry's workforce. However, these trends also challenge IT departments that struggle to maintain control and security within their companies. FierceEnterpriseCommunications looks at how IAM can help turn these challenges into opportunities. Download now.
Benefits and Challenges of SIP Trunking Migration
One-third of 300 enterprises surveyed by Webtorials have deployed SIP trunking, with an average cost savings of 33 percent. Fred Donovan, editor of FierceEntepriseCommunications explores the developments that have fueled this migration to SIP trunking services and more in this eBook. Download for free today.
Knowledge Management: 5 Steps to Getting it Right the First Time
This eBook sets out 5 simple steps for optimizing customer service and support with an effective, best-practice-led knowledge management initiative. Download today!
Future of Multiscreen Programming
This eBook from FierceCable will examine multiscreen programming hardware and software solutions being deployed by major cable MSOs, and take a look at some of the advanced services distributors can offer subscribers. Download for free today.
Looking Beyond 100G
Driven by a never-ending appetite for bandwidth from businesses and consumers, service providers are in the process of upgrading their backbone and core networks. This eBook discusses the strategies, emerging standards, and technological advancements beyond 100G. Click here to download today.
Finding New Gold in Copper
This eBook from FierceTelecom will explore the ever-changing dynamics of service providers' copper networks and how they are using these new technologies to deliver a wider set of services to consumers and businesses. Download for free today.
The New Data Center
In this FierceTelecom eBook we'll discuss the strategies service providers are taking to build a sustainable and profitable data center business. To read more click here to download.
Unified Communications, Where it is, Where it's Going
This eBook from FierceEnterpriseCommunications will provide an update on the various facets of Unified Communications, look at how premise-based versus hosted solutions measure up, and include a look at what's expected to come down the road. Download for free today!
The Coming Age of Social TV
Social TV is transforming TV. There's little doubt that TV has become 24/7 fare on Facebook and Twitter. This FierceIPTV eBook will provide an update on the various facets of social TV and will look at how changes in technology, like connected TVs and Internet ready devices, are accelerating its uptake among consumers. Download Now.
Customer Experience Management
In this new eBook, FierceTelecom will discuss how service providers can retain existing and gain new customers with a comprehensive customer experience management program. Click here to download for free today.
Connection- Oriented Ethernet
In this FierceTelecom eBook we feature the perspectives a wide diversity of players representing both implementations of COE, including vendors, industry forums, and service providers. To read more download for free today.
