Fred DonovanCIOs to cut spending on communications equipment, increase software investment, says Forrester
Chief information officers (CIOs) are expected to cut spending on computer and communications equipment while increasing investment in software, especially for software-as-a-service (SaaS) apps, analytics and mobile apps, Forrester Research is predicting.
Salesforce.com zooms past SAP to take top spot in CRM market
Salesforce.com has overtaken SAP as the top customer relationship management (CRM) software vendor, posting a 26 percent year-over-year revenue growth in 2012, according to the latest stats from research firm Gartner.
Unified communications driving growth in headset sales, says Frost & Sullivan
Frost & Sullivan predicts that enterprise and contact center headset unit sales will increase at a 14 percent compound annual growth rate (CAGR) and headset revenue will increase at a 12.5 percent CAGR through 2019.
Alcatel-Lucent's new chief launches strategic review to stanch losses
Alcatel-Lucent's new chief, Michel Combes, is undertaking a strategic review of the company to stanch the financial bleeding after the firm reported a net loss of €353 million ($460 million) in the first quarter.
IDC: Aegis, IBM, Teleperformance, West are leading contact center BPO market vendors
Aegis, IBM, Teleperformance and West are the leading vendors in the contact center business process outsourcing (BPO) market, according to IDC's MarketScape report.
Verizon offers discouraging cybersecurity news
In its annual Data Breach Investigations Report (DBIR), Verizon is painting a discouraging picture of the cybersecurity landscape. Large-scale financial cybercrime and state-sponsored espionage dominated data breaches in 2012.
CA agrees to purchase API management firm Layer 7
CA Technology's acquisition of Layer 7 marks the second purchase of an application programming interface (API) management firm in as many weeks. CA Technology said this week that it agreed to acquire Layer 7 for an undisclosed consideration.
SIP trunking is 'connectivity choice' for enterprises upgrading systems, says Infonetics analyst
SIP trunking has become the "connectivity choice" for enterprises upgrading their communications systems to IP PBX and unified communications (UC), observed Diane Myers, principal analyst for VoIP, UC and IMS at Infonetics Research.
Microsoft dominates sluggish enterprise software market, says IDC
Microsoft continues to dominate a sluggish enterprise software market, according to the latest stats from IDC. Microsoft had a 17.1 percent share of the enterprise software market based on revenues in 2012, down from a 17.4 percent share in 2011.
Spotlight: Is China's Huawei quitting the U.S. market?
Chinese telecom gear maker Huawei is scrambling to "clarify" a statement made by one of its executives suggesting that the firm is quitting the U.S. market, according to a report by Forbes.
Juniper Networks expects continued weak enterprise demand for networking gear
Despite healthy profits, Juniper Networks is projecting continued weakness in enterprise spending on networking equipment, the company said in its first-quarter earnings release.
GE pumps $105M into cloud platform spinoff Pivotal
General Electric is investing $105 million for a 10 percent stake in Pivotal, a cloud-based software applications firm recently spun off from EMC and VMware.
Nokia Siemens Networks sees 5% drop in revenue but return to profitability
Nokia Siemens Networks, the networking joint venture of Nokia and Siemens, reported a 5 percent year-over-year drop in revenue for the first quarter of 2013. The venture reported revenue of €2.8 billion ($3.6 billion) in the first quarter, down from €2.9 billion ($3.8 billion) for the same quarter last year.
Google pumps $1.2B into equipment, construction, facilities in first quarter
Google said it pumped $1.2 billion into production equipment, data center construction, facilities and other capital expenditures in the first quarter of 2013, double the amount it spent in the same quarter in 2012.
Global PaaS market to reach $6.45B by 2016, says TechNavio
The global platform-as-a-service (PaaS) market is forecast to growth at a 49 percent compound annual growth rate through 2016, reaching revenue of $6.45 billion in 2016, according to a report by research firm TechNavio.
Gartner advises enterprises to prepare for end of Windows XP, Office 2003 support
More than 15 percent of mid-sized and large enterprises still have Windows XP running on at least 10 percent of their PCs, and Microsoft is ending support for Windows XP next April, noted research firm Gartner.
Blackstone pulls out of bidding for Dell
Private equity firm Blackstone has dropped out of the bidding to acquire computer maker Dell, the Wall Street Journal is reporting.
Spotlight: Vidyo raises $17.1M in funding round
Videoconferencing firm Vidyo announced Monday that it has raised $17.1 million in a funding round, bringing its total net capital raised to $116 million since its founding in 2005.
CISPA sponsor out of touch with Americans' privacy concerns
Instead of crafting a data-sharing bill that would enhance the security of networks and computers while protecting Americans' privacy, sponsors of CISPA would rather dismiss opponents of the act as "14-year-old Tweeters in the basement" and thwart changes that would make the legislation more palatable not only to privacy advocates but also Democrats in the Senate.
Spotlight: EU mulls probe of Chinese telecom gear makers
EU Trade Commissioner Karel De Gucht is lobbying the EU ministers to launch a probe into Chinese telecom gear makers Huawei and ZTE over state subsidies that the commissioner considers unfair trade practices, according to a report by Reuters.
