LogMeIn Acquires Bold Software

Bolsters Customer Care Product Portfolio With Live Chat and
Click-to-Call Services

WOBURN, Mass., Jan. 9, 2012 (GLOBE NEWSWIRE) -- LogMeIn, Inc.
(Nasdaq:LOGM) today announced that it has completed the acquisition of
the assets of Bold Software, LLC, a leading provider of web chat and
customer communications software. The move is part of a larger strategy
to expand LogMeIn's portfolio of web-based services aimed at customer
care organizations -- call centers, external help desks, and customer
service teams.

Bold Software's BoldChat product line is a premier live chat and
click-to-call customer service solution used by thousands of retail,
financial services, manufacturing, software, and telecommunications
organizations. LogMeIn's customer care services are used by tens of
thousands of helpdesks and call centers -- 50 of the world's top mobile
operators, support organizations like Best Buy's Geek Squad, and OEMs
like Sling Media-- to remotely diagnose and resolve technical issues.

"We're seeing a shift in the way companies are approaching customer
care, as well as the ways they are gauging its impact and
effectiveness. Where just a few years ago, self-help and deflection may
have been the predominant approach, companies are now seeking
opportunities for meaningful engagement with their customers and
prospects," said Michael Simon, CEO of LogMeIn. "We believe this
acquisition significantly expands the unique services we can offer to
help facilitate customer engagement, while broadening the value to a
wider group of customer service staff."

LogMeIn plans to continue to offer BoldChat as a standalone offering
while integrating the BoldChat service with its other product lines to
deliver a comprehensive suite of essential cloud-based customer care
services. This is expected to include its flagship remote support
offering, LogMeIn Rescue.

"LogMeIn and Bold Software have a shared vision when it comes to
customer care -- we believe it's a great match for our loyal customers
and our business. By combining forces, we believe we have an
opportunity to deliver a suite of services beyond anything available
today," said Steve Castro-Miller, president and CEO of Bold Software.
"We look forward to joining the LogMeIn team to build the comprehensive
customer engagement foundation required by today's most demanding
customer service and eCommerce organizations."

"Quality customer service is a hallmark of our business, and we've long
invested in capabilities that can deliver a great online experience,
from answering pre-sale questions to providing post-sale support," said
Jon Abt, CEO of Abt Electronics, the Chicago-based online retailer and
a joint LogMeIn, Bold Software customer. "We view this as a natural
extension of LogMeIn's and Bold Software's customer service solutions.
It's a promising move by two teams with a great understanding of
today's Web-centric customer care."

Terms and Financial Impact

Under the terms of the transaction, LogMeIn acquired substantially all
of the net assets of Bold Software for total consideration of
approximately $16.5 million in cash, a portion of which is contingent
retention-based bonuses and is expected to be paid over time. LogMeIn
expects the acquisition to be accretive to its non-GAAP operating
results within twelve months and will provide more details regarding
the financial terms of the transaction during its fourth quarter 2011
financial results conference call.

About LogMeIn, Inc.

LogMeIn (Nasdaq:LOGM) provides cloud-based remote access, support and
collaboration solutions to quickly, simply and securely connect
millions of internet-enabled devices across the globe -- computers,
smartphones, iPad(TM) and Android(TM) tablets, and digital displays.
Designed for consumers, mobile professionals and IT organizations,
LogMeIn's solutions empower more than 13 million users to connect over
100 million devices. LogMeIn is based in Woburn, Massachusetts, USA,
with offices in Australia, Hungary, India, Japan, the Netherlands, and
the UK.

The LogMeIn, Inc. logo is available at
http://www.globenewswire.com/newsroom/prs/?pkgid=6574

About Bold Software:

Bold Software LLC is a leading provider of world-class web
communication tools designed to help businesses improve online support
and increase sales. The company is headquartered in Wichita, KS, with
thousands of customers around the world. For more information about
Bold Software, go to www.BoldChat.com or call 1-866-753-9933.

LogMeIn is a registered trademark of LogMeIn in the U.S. and other
countries. iPad and iPhone are trademark of Apple Inc., and Android is a
trademark of Google, Inc., in the U.S. and other countries around the
world.

This press release contains "forward-looking statements" within the
meaning of the "safe harbor" provisions of the Private Securities
Litigation Reform Act of 1995, including but not limited to, statements
regarding the customer care market and other applicable markets, the
impact of the acquisition on the Company's business, including the
expected expansion of the company's products and services, the
synergies between Bold Software and the Company, as well as the
Company's plans for the integration of Bold products and services.
Forward-looking statements are subject to a number of risks and
uncertainties, many of which involve factors or circumstances that are
beyond the Company's control. The Company's actual results could differ
materially from those stated or implied in forward-looking statements
due to a number of factors, including but not limited to the Company's
ability to integrate the businesses, technologies, products, personnel
and operations of Bold Software, the Company's ability to retain
employees and customers of Bold Software and the Company's ability to
compete effectively. Reference is made to these and other factors
discussed in the "Risk Factors" section of the Company's most recent
quarterly report filed with the Securities and Exchange Commission. In
addition, any forward-looking statements included in this press release
represent the Company's views as of the date of this release. While the
Company anticipates that subsequent events and developments may cause
the Company's views to change, the Company specifically disclaims any
obligation to update these forward-looking statements.