Worldwide Enterprise Videoconferencing and Telepresence Market Experiences Mixed Results in Fourth Quarter and Full Year 2012 Growth Numbers, According to IDC


FRAMINGHAM, Mass., February 27, 2013 – Results from the International Data Corporation (IDC) Worldwide Enterprise Videoconferencing and Telepresence Qview showed fourth quarter 2012 (4Q12) videoconferencing equipment revenue declined 8.6% year over year, but increased 14.9% quarter over quarter. Total worldwide enterprise videoconferencing and telepresence equipment revenue was $739.8 million in 4Q12, with revenue for the full year 2012 reaching $2.64 billion. The $2.64 billion total in 2012 was down 2.6% from full-year 2011 total revenue ($2.71 billion), according to IDC.

From a market segment perspective, multi-codec immersive telepresence continued its decline with a 32.8% year-over-year drop for the full 2012. This was the second consecutive annual decrease for this high-end segment, off its high water mark in 2010. The video network infrastructure segment was also down about 4.5% in 2012 on an annual basis. But room-based videoconferencing (4.1%) and personal videoconferencing (5.0%) segments both experienced mid-single digit growth in 2012 on an annual basis.

Regionally, Asia/Pacific outperformed the other worldwide regions and grew 10.4% year over year in 4Q12. Latin America was close behind with an 8.8% year-over-year growth rate in 4Q12. Conversely, Europe, Middle East, and Africa (EMEA) decreased 5.9% and North America decreased 22.9% year over year in 4Q12.

"Several of the video vendors pointed to the difficult global macroeconomic situation, fiscal uncertainty, and cutbacks in spending in key areas such as the public sector, including government and education, as reasons for the challenging annual 2012 results," said Rich Costello , Senior Analyst, Enterprise Communications Infrastructure, at IDC. "But most of the vendors enjoyed good fourth quarter results as interest in video continues to grow among organizations, especially those with good use-case requirements. IDC views this as perhaps a small step towards an enterprise video market rebound in 2013."

Vendor Highlights

  • Cisco's 4Q12 results showed a 19.8% decline in revenue versus the record high 4Q11, but a 19% quarter-over-quarter increase. Cisco remains the market leader with 44.8% of the market in 4Q12, which is up slightly from the 43.3% share in 3Q12.
  • Polycom's 4Q12 revenue increased 5.7% quarter over quarter, but was down 18.5% year over year. Polycom's market share stands at 23%, down from 25% in 3Q12, as the vendor introduced a range of new video products and services to the market in 2012.
  • Huawei's 4Q12 revenue increased a healthy 34.8% quarter over quarter, as well as an impressive 119.7% year over year, as the vendor benefited from strong video growth in the Asia/Pacific and Latin America regions.

"Despite the overall weak 2012 performance in the worldwide enterprise videoconferencing market, we still see adoption being driven by interest in doing video integrations with vendor UCC portfolios and business processes, as well as the increasing use of video among small workgroup, desktop, and mobile users," said Petr Jirovsky, Senior Research Analyst, Worldwide Networking Trackers Research. "Video as a key component of collaboration continues to place high on the list of priorities for many organizations."

IDC's Worldwide Quarterly Enterprise Videoconferencing and Telepresence Qview provides total market size and vendor share data in an easy-to-use Excel Pivot Table format. The overall market is further segmented by product type (Immersive Telepresence, Telepresence, Personal Videoconferencing, Video MCU, Other), form factor (End-point, Infrastructure), and screen definition (High Definition, Standard Definition). Measurement for the enterprise videoconferencing and telepresence market is provided in factory revenue, and unit shipments.

For more information about IDC's Worldwide Quarterly Enterprise Videoconferencing and Telepresence Qview, please contact Kathy Nagamine (

About IDC

International Data Corporation (IDC) is the premier global provider of market intelligence, advisory services, and events for the information technology, telecommunications, and consumer technology markets. IDC helps IT professionals, business executives, and the investment community to make fact-based decisions on technology purchases and business strategy. More than 1,000 IDC analysts provide global, regional, and local expertise on technology and industry opportunities and trends in over 110 countries. For more than 49 years, IDC has provided strategic insights to help our clients achieve their key business objectives. IDC is a subsidiary of IDG, the world's leading technology media, research, and events company. You can learn more about IDC by visiting


For more information, contact:

RIch Costello

Petr Jirovský

Michael Shirer