VoIP marketing-speak gets slammed in an xchange piece [1] reporting from Interop Las Vegas 2008. It is a "wealth conflicting lingo," forcing companies trying to get more creative in selling VoIP to the unbuying SMB masses.
On the creative front, ADTRAN [2] is opening up more tiers in its channel program, in addition to launching an IP PBX and adding IP phones to its lineup. Smaller partners targeting 50-and-under users will be allowed to sell IP telephony solutions. Turns out the smaller VARs selling low-volume of ADTRAN gear already have an impressive foothold in the SMB market.
Avaya [3] has added speech recognition for basic commands, as well as speech recognition technologies, with the know-how coming from Nuance [4]. The "Freedom of Speech" capabilities include access to everything within Avaya's UC software through voice, and also adds speech access for IBM Lotus Domino 7.0. There's also Avaya HealthCheck, a proactive test to get a comprehensive view of what is going on within the communications network.
For more:
- xchange's view [5] of the VoIP Scene at Interop
- Avaya's announcements for UC Freedom of Speech [6] and HealthCheck [7]
Related article:
ADTRAN intros new IP PBX all-in-one, IP PBX phones [8]
Links:
[1] http://www.xchangemag.com/
[2] http://www.adtran.com/
[3] http://www.avaya.com/
[4] http://www.nuance.com/
[5] http://www.xchangemag.com/hotnews/interop-voip-power-to-the-people.html
[6] http://www.fiercewireless.com/press-releases/avaya-unified-communications-boost-employee-productivity-and-safety-freedom-speech
[7] http://www.fiercewireless.com/press-releases/new-avaya-support-tools-improve-management-communications-applications
[8] http://www.fiercevoip.com/story/adtran-intros-new-ip-pbx-all-in-one-ip-pbx-phones/2008-05-01?utm_medium=rss&utm_source=rss&cmp-id=OTC-RSS-FV0