Projections by Pike & Fischer’s Broadband Advisory Services [1] say over 5 million U.S. businesses will use an Internet telephony line (i.e. VoIP) by 2010 and ramp to 7.8 million by 2012.
More importantly for carriers, revenues from business customers will triple over the next five years to hit more than $6 billion, P&F says in its “VoIP in the Business World: Market Forecast and Analysis” report. The biggest chunk of the market will be large enterprises with AT&T and Verizon likely to retain the biggest chare of these customers.
Smaller companies have fewer built-in resources and may take a bit long to adopt VoIP, but the sheer size of the SMB market has attracted a number of new entrants who are doing a better job selling into it.
Related articles:
Enterprise VoIP in 2008 [2] an uphill
battle
VoIP
mobile users [3] to hit 250M by 2012
Europe
VoIP [4] to reach 88 million
Links:
[1] http://www.broadbandadvisoryservices.com/
[2] http://www.fierceenterprisecommunications.com/story/enterprise-voip-in-2008-an-uphill-battle/2008-04-21
[3] http://www.fierceenterprisecommunications.com/story/voip-mobile-users-hit-250m-2012/2007-11-15
[4] http://www.fierceenterprisecommunications.com/story/europe-voip-to-reach-88-million/2008-03-13