GotVoice spreads speech-to-text out

This week, speech-to-text gets a workout with GotVoice getting upgrades and adding SimpleSignal as a customer.

GotVoice has been working with larger carriers for some time, taking voice mail and translating it into text for email or SMS delivery.  However, smaller carriers using "outdated" third-party voice mail and IVR systems had issues.  GotVoice has completed additional development and testing to make sure it can work with older and non-standard systems, making sure they can translate with 90 percent or better accuracy.

The new revision is expected to increase confidence in the service and get smaller carriers to add GotVoice transcriptions to add value to vanilla-grade voice mail services.

SimpleSignal, a hosted business VoIP provider, announced its SimpleScribe voicemail-to-text service this week. Built on GotVoice technology, SimpleSignal is making the solution available to channel partners as a white label solution.  SimpleScribe enables users to do what you'd expect from a voicemail-to-text service, including a MP3 or WAV file attachment along the text and allowing users to keep both voice and text archived online.

For more:
- VoIP News reports GotVoice updates. Article [1].
- SimpleSignal announces white label voicemail-to-text product. Release [2].

Related articles
VoIP as Evidence [3]
NXTcomm08: BroadSoft Bulks Up Ecosystem [4]