Verizon Business adds managed Cisco UC solution

Verizon Business has unveiled a managed (i.e. hosted) UC & collaboration solution around Cisco's Unified Communications Manager 6.1 platform.

Verizon is the first major U.S.-based service provider to offer Cisco's UCM 6.1 platform to customers around the world. U.S. and many European customers get immediate availability for the offering and an Asia-Pacific launch is scheduled for early next year.

The new platform includes the standard functionality to integrate voice mail, email and IM, as well as unified message (voice and email via one source access), single number access and unified presence to deliver visibility into a user's availability for a phone or IM chat.

Del Monte Foods is the launch/showcase customer for Verizon's UC announcement and has deployed the service across the enterprise with plans to leverage the platform to support the company's internal contact center needs.

For more:
- Read Verizon's release discussing its Cisco hosted UC offering [1]

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