Infonetics: Cisco leads enterprise telephony, market grows 8 percent

In a report likely to be contested by other vendors, Infonetics's "Enterprise Telephony Worldwide Market Share and Forecasts," Cisco snagged the first-place spot for overall PBX equipment -- including both IP and TDM. The research firm also says the worldwide enterprise telephony market grew 8 percent between the second and third quarters of 2008, to a total of $2.8 billion.

Coming in as a close second was Avaya, with both strong quarterly growth and a 10 percent increase in overall PBX revenues. Avaya is second both in worldwide PBX and IP PBX markets, while Nortel comes in at number three.

Infonetics says Cisco is the only vendor gaining significant market share in this arena in 2008, while other vendors are either holding steady or decreasing slightly.

Overall, pure IP PBX and hybrid PBX equipment sales are up, while (as you'd expect) TDM PBX sales are down. The IP PBX segment grew 9 percent in revenue and 7 percent in phone lines between 2Q08 and 3Q08, with year over year quarterly phone shipments rising 25 percent in the third quarter. TDM is expected to drop below $1 billion moving forward.

For more:
- A take on the Infonetics Research report. Article [1].