SaskTel dumping VoIP after 5 years

SaskTel is terminating its WebCall VoIP service after five years. The company said that there were only 130 WebCall customers in Saskatchewan and 270 outside of the province.

A spokesperson for SaskTel said WebCall had "limited marketing success" and had been operating "at a significant loss" as a result.  WebCall customer were informed of the service termination in January and were told to find an alternative solution prior to March 1. 

Customers may have some headaches transferring their numbers, depending on where they live and who they transfer service to; doubly so if they have waited until the last minute to find another provider.

SaskTel joins a number of larger phone companies that have pulled the plug on VoIP services, but given the small number of customers that were using its service, it is unlikely the company will be launching a new service under a different brand and/or infrastructure. Both AT&T and Verizon closed out their initial stand-alone consumer VoIP offerings last year and launched distinctly different offerings more aligned with their broadband services.

For more:
- Leader-Post story [1].

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