VoIP provider Ooma experienced a service shutdown Monday lasting from 2 p.m. until 8 p.m. EST, and the service was still experiencing problems for the rest of the day, according to the Silicon Valley Business Journal. Chief Marketing Officer Rich Buchanan tweeted about the incident, acknowledging the outage and asking for patience while the company fixed the problem.
Ooma has had a great year so far, with CEO Eric Stang reporting large subscriber gains and forecasting profitability by the end of 2009. A trial partnership with Best Buy that has since blossomed into a distribution deal for all of Best Buy's more than 1,000 locations has been one of the key catalysts for ooma's growth. However, if service outages become commonplace, it could give up a lot of the ground it has made in a hurry.
For more:
- see the Silicon Valley Business Journal article here [1]
Related articles
ooma launches Telo home VoIP phone [2]
The ooma conspiracy -- or why Vonage is ultimately doomed [3]
Links:
[1] http://www.bizjournals.com/sanjose/stories/2009/04/13/daily22.html
[2] http://www.fiercevoip.com/story/ooma-launches-telo-home-voip-phone/2009-01-07
[3] http://www.fiercevoip.com/story/ooma-conspiracy-or-why-vonage-ultimately-doomed/2009-03-19