International contact center provider adds Asterisk to the mix

Altitude Software has announced that it will be using Digium's Asterisk SIP telephony offerings for its vBox communications platform. Altitude Software is an independent contact center vendor with the Altitude Unified Customer Interaction (Altitude uCI) product line serving around 800 customers of all sizes in about 60 countries worldwide.

By partnering with Digium, the Altitude uCI customer interaction management suite working with the Altitude vBox communications platform--a SIP server that allows SIP to SIP and ISDN to SIP connectivity for contact centers--will work with Asterisk and Digium ISDN gateway cards to create a multimedia contact center solution running on IP.

For more:
- read the release [1]

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