Comcast - Top 10 VoIP Leaders

Website: www.comcast.net

What makes it a fierce leader: Once a humble cable television company, Comcast is aggressively reshaping itself into a true "digicom" offering communications services across the spectrum. It now stands as the second largest ISP in the USA with over 12.5 million subscribers and has 3.5 million--and growing--digital voice customers well ahead of pure play VoIP operator Vonage, which has seen its subscriber level plateau at 2.5 million. This makes Comcast the true VoIP leader of America and with those growth numbers it is set to become the fourth biggest wireline carrier, an impressive result from a standing start.
What to look for: Not so long ago derided as America's worst service organisation Comcast has made a genuine effort to rebuild its service culture. There is still plenty of room for improvement, but from a VoIP perspective Comcast has created a new line of business around digital voice making it the market leader for consumer VoIP. It may be vanilla VoIP, but the service offers PSTN quality, is stable and has slashed phone bills for every ex-STN user.