BT Survey: Migration to VoIP accelerating

British Telecom released its bi-annual VoIP survey, which showed increased adoption rates and planned VoIP expenditures over the next two years. Half of the respondents to the survey planned to increase VoIP expenditures next year.

Demonstrating the ROI of moving from a PSTN system to VoIP services was listed by the highest percentage of respondents (27%) as the biggest hurdle to adoption of VoIP systems. Network reliability, voice quality and security were the three most important considerations for managers considering the shift to VoIP products; these three concerns were also the top concerns in the BT surveys conducted in 2005 and 2007. A quarter of respondents stated that they were planning on switching to an IP-based network in the next year. 

For more:
- see the full results of the survey here

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