Call centers target of new tax

One of the tricks of the IP communications industry is being able to make calls being routed to foriegn countries or even neighboring states look nice and local. When our business clients want to run a call center in a distant land to save on costs IP communications helps them do that--making one part of the business easier. Unfortunately all this success has recieved some notice from cash hungry state governments looking for a political win.

Connected Planet picked up on a story that New York State is planning a 25 cent tax on calls being transferred to foriegn call centers. The move might begin to hurt hosted overseas call center services and number routing services if the cost savings are outweighed by the tax. On the plus side, there is an opportunity to bring more of the call center industry back to the USA. More jobs and possibly a growth opportunity for the telecom sector.

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