Cisco rolls out new UC solution

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Cisco Systems (Nasdaq: CSCO) announced it is expanding the collaboration capabilities of its unified communications (UC) solution with UC Release 9.0.

"Whether it's voice, video, messaging, Web conferencing, mobility, or security—it's all about more flexibility, bridging systems together, and protecting our customers' investments," Thomas Wyatt, vice president and general manager of Cisco's Collaboration Infrastructure Business Unit, said in a blog post.

Cisco's goal is to provide collaboration solutions that let enterprise have the same experience regardless of type of device, whether tablets, smartphones, office phones, notebooks or telepresence systems, Wyatt said.

A new feature called Extend and Connect works with Cisco Jabber to bring any third-party phone into the Cisco UC environment, allowing telecommuters and business travelers to input the phone number of their preferred voice device into a Jabber client running on a PC for routing.

The new release also offers fixed/mobile convergence, providing desk-phone-like features like unified inbox, message waiting, callback, conferencing and direct-extension dialing to multiple devices. Upgrades to video quality and security are also part of the platform, as are new features for enhanced customer contact and collaboration.

For more:
 - see this Cisco blog post
 - read the Cisco release 

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