Must-have tech tools for SMBs focus on unified communications

A secure IT infrastructure, access to the cloud and VoIP make-up the Top 3 must-have technology tools for SMBs, according to a new report that also ranks online conferencing or web-conferencing as a Top 10 gotta have. The IT infrastructure, according to CTV News, is essential to assure no downtime for an organization; access to the cloud allows a company to focus on growing a business rather than managing IT; VoIP adoption allows companies to scale quickly with limited to no CapEx; and web-conferencing allows a company to manage and interact with an expended workforce and client base. Article