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Oct. 7 deadline for EU to OK Microsoft's acquisition of Skype; Zendesk unveils cloud-based call center


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> Customer support startup Zendesk is unveiling Zendesk Voice, a cloud-based call center that integrates with the startup's popular help-desk platform. Launched in 2008, Zendesk offers a web-based, SaaS-delivered help desk/support ticketing application that gives companies a simple way to manage incoming support requests from end customers. Article

> A new regime in mobile telecommunications in Nigeria is set to unfold soon as the Nigerian Communications Commission is expected to announce the nation's mobile phone number portability service provider. Article

> Oct. 7 is the deadline for Microsoft's acquisition of Skype to be approved by European regulators. But that doesn't mean it's going to happen. Article

And finally... Dude, Stoner Avenue gets to keep its name. Article


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