One-third of enterprises have widely deployed mobile UC, says survey

Mobile UC could enable average enterprise to recover $5,500 annually in lost productivity per employee

Around one-third of enterprises surveyed by Webtorials characterized their mobile unified communications (UC) deployment as extensive or widespread in a recent study. 

Webtorials collected responses from 200 individuals in companies with at least 500 employees, the majority of which were based in the United States. The survey was commissioned by SIP-based communications firm Sonus Networks (Nasdaq: SONS).

One-quarter of enterprises characterized their mobile UC deployment as intermediate, while 21 percent said it was limited and another one-quarter said they were just starting.

The report found that the lack of offsite UC capabilities could result in a "productivity gap" between mobile and onsite workers, which results in a productivity loss of around 2.5 hours per week per employee. A mobile UC product could enable the average enterprise to recover $5,500 annually in lost productivity per employee.

Two-thirds of enterprise knowledge workers are mobile at least one-quarter of the time. This number is growing with the rise of smartphones and tablets in the workplace, according to the survey.

"Mobility has become an integral piece of the UC puzzle for enterprises. Enterprises must push their Unified Communications capabilities beyond the office walls if they wish to get the maximum return on investment from their technology investments and the employees who use them," said Steve Taylor, editor-in-chief and publisher for Webtorials.

Added Wes Durow, vice president of global marketing at Sonus: "Enabling mobility across the enterprise should be the first consideration as companies plan their UC deployments and that means having a robust, open-standard, SIP-based communications architecture in place that can support employees no matter where they are or what device they use."

For more:
- read the Webtorials/Sonus report
- see the Sonus release

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