Report: Enterprises going mobile, seek UC, videoconferencing solutions

A new study says more than a quarter of enterprises will replace desk phones with mobile phones in the next two years, and that they are increasingly supporting a move to a diverse mobile workforce.

Click here to view more charts from the BroadSoft study.

The survey, from BroadSoft, found that in addition to their adoption of mobile platforms--some 82 percent of respondents report "some" employees are using mobile apps for communications and collaboration---many are prioritizing the expansion of unified communications in their organizations.

Overall, some 62 percent of respondents said they're expanding their enterprise's UC, with instant messaging, web collaboration and videoconferencing identified as the top UC services they are looking to support on mobile devices over the next three years.

Nearly three-quarters, 72 percent of IT decision makers in the U.S. are looking to deploy videoconferencing across their organization in the next year, compared to 56 percent in the United Kingdom.

"Enterprise end-users are demanding their IT department support a consumer-grade communications experience that includes access to advanced communications services and applications across their preferred mobile communication device," said Leslie Ferry, marketing VP at BroadSoft.

The BroadSoft survey, conducted by Cohen Research Group, gathered insight from 200 U.S. and 200 U.K. IT decision makers at enterprises of all sizes.

For more:
- see this release

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