Report: Hosted UC market to grow near 33% CAGR by 2017

Research earlier this year predicted that small office spending on IP telephony was likely to grow 83 percent this year, and other research suggested that enterprise VoIP was leading a resurgence of the wireline NGN market. Now, new additional research from Companies and Markets posits that the unified communications market in the United States is poised for a breakout.

The firm said it expects the hosted UC market to grow at nearly 33 percent CAGR by 2017, as it and the larger hosted IP telephony market is reaching maturity.

And, while premises-based solutions still presents strong competition, it estimates that some 20 percent of business telephony will be hosted by 2020 as consumers become aware of the benefits and the technology becomes more accessible.

The increasing awareness and acceptance of cloud-based technologies, including stricter security around those technologies, has resulted in "positive interest and demand for hosted solutions and software as a service."

Enterprises, though, continue to embrace premises-based communications systems because they have high levels of functionality, reasonable total cost of ownership and a high level of system control.

But, as UC and PBX costs continue to decline, some PBX companies are initiating their own hosted services, potentially restraining market value.

For more:
- see this release

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