Siemens launchs SMB solution with OpenScape Office MX

This week Siemens Enterprise Communications announced OpenScape Office MX a unified communications (UC) solution aimed at small- and medium-sized businesses (SMBs). The new offering provides features normally reserved for bigger companies, including voice, UC and critical data network capabilities in a single, easy-to-install service application.

OpenScape Office MX aims to fullfill the needs of businesses with up to 150 users. It offers usually large enterprise-only UC features like voice and conferencing services, presence, voicemail, messaging and mobility. The system is also designed to integrate with Outlook, which many SMBs use as their main productivity tool. Voice and UC features are directly accessible from an Outlook window and the system offers presence-enabled multi-channel contact center capabilities.

OpenScape Office MX is a successor to HiPath OpenOffice ME and involves a simple software upgrade for users of the previous system. The upgrade does not even require changes to the hardware platform.

For more:
- read the release

Related articles:
VoiceCon: Siemens announces OpenScape UC 2010
Polycom and Siemens announce UC partnership
Siemens goes to Amazon EC2 cloud for voice and UC apps