SureWest to use Metaswitch's Metasphere for business customers
SureWest, a Northern California-based integrated communications provider, will now be offering Metaswitch Networks' MetaSphere Application/Feature Server to provide advanced IP telephony to business customers.
"We were tasked with coming up with the feature server platform in order to offer hosted IP PBX and advanced business services," said Carl Murray, Strategic Technologies Director for SureWest Communications on why they decided to go with MetaSphere.
Metaswitch's technology offers unified messaging, auto-attendant, incoming call manager, live message screening and Web-controlled voice conferencing. With the increase in demand for cost saving IP PBX services among SMBs, SureWest's move is an example of a growing trend that sees certain VoIP technologies expanding even a challenging economic environment.