Thinking Phone inks deal with Intelisys to provide ThinkingSuite cloud UC platform
Thinking Phone Networks, a provider of cloud-based unified communications (UC), inked a deal this week with Intelisys, a telecom master agent, to provide cloud-based UC services throughout its organization.
Last year, Intelisys began offering the ThinkingSuite cloud UC platform as part of its product and service portfolio for mid-sized and larger enterprises. Intelisys provides a suite of telecom value-based services to sales agents; these services include carrier voice and data, cloud, cable, collaboration services, wireless and wired access, voice and web conferencing and telecom asset management tools.
When Intelisys decide to replace its own communications system, it turned to the ThinkingSuite platform because of its integrated communications and collaboration applications, including cloud IP PBX capabilities and a mobile client that connects employees on the move, according to the press release.
Intelisys deployed ThinkingSuite's point-to-point video, video conferencing, presence and softphone applications for both office staff and remote workers, as well as the ThinkingSuite contact center service.
Separately, Thinking Phones Networks signed up Telecom Brokerage Inc. (TBI) as a master partner. TBI will sell the ThinkingSuite cloud UC platform to enterprises, according to a report by Channel Partners
Last year, Thinking Phone Networks was named as a leader in the cloud-based UC market by Gartner. To attract large enterprise customers, Gartner said cloud-based UC firms will have to provide effective back-office support for large enterprises.
Thinking Phone Networks focuses on mid-sized and large enterprise customers that have 500 to 10,000 users, related Steve Kokinos, CEO of the firm. "We are really the only one in the leader quadrant focused on enterprise accounts," Kokinos told FierceEnterpriseCommunications.
"Servicing customers of that size is a different challenge than servicing small and medium-sized businesses. A lot of the noise in the cloud UC market is focused around firms with 50 users and below," he added.
"CIOs have challenges today managing four or five different networks or applications. There is voice, contact center, video, mobile and other UC applications. All of those things require increasingly specialized skills to handle. Our job is to help them unify those into one coherent and easy to manage cloud service," Kokinos explained.
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