Virtual PBX Complete gets 'anywhere' features to enhance smartphone use

Hosted PBX service provider Virtual PBX has rolled out an enhancement to Virtual PBX Complete--VoIP Anywhere, which allows customers to use smartphones and computers as VoIP handsets with complete business phone system capabilities.

The new wrinkle means that, even if a user calls out on a personal smartphone, the caller ID information will show the company's caller ID information.

Virtual PBX was rolled out in February and can function without an in-place VoIP phone system, working as an inbound call router to existing mobile phones.

"Our launch of Virtual PBX Complete has generated tremendous demand from our customers. As they embrace our system, they are increasingly seeking the freedom to access their VoIP business features on any device, wherever they are," said Greg Brashier, COO of Virtual PBX. "By introducing Virtual PBX Complete with VoIP Anywhere, we are delivering that freedom and flexibility to carry their business extension anywhere in the world."

The company said no proprietary software is required and said VoIP Anywhere capabilities can be accessed through any standard softphone, such as those available for Google's (Nasdaq: GOOG) Android phones, Apple's (NASDAQ: AAPL) iPhones and computers. VoIP Anywhere allows the devices to appear as VoIP extensions in the Virtual PBX system, so calls to and from the softphone have full access to all system features, such as business caller ID for outbound calls, call recording, call transfers, presence management and reporting.

Virtual PBX said it also has reduced bandwidth requirements for VoIP calls, allowing high-quality calls to be placed over even modest data connections, including 3G, 4G and Wi-Fi.

For more:
- see this release

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