VoIP could let call centers go green

Never mind that VoIP can save money or improve service. It's also good for the planet. One analysis says that the U.K.'s million call-center employees generate 1.3 million tons of greenhouse gases by commuting. Eliminating those emissions is the equivalent of planting 1,400 square miles of forest. Globally, the 6.5 million call agents' annual commutation have the same carbon footprint as 6.2 million acres of forest. So one telemarketer roughly equals an acre of trees. There's an unkind joke somewhere in there, but I can't quite find it.

For more about call center's carbon footprints:
- read this article in PublicTechnology.net

Related Article:
Why it's time to go green. Report