VoIP Supply solution takes over operations for service providers

VoIP Supply has come up with another way to make it easy for smaller VoIP service providers to deploy services. The company as launched VoIP Fulfillment which takes care of most of the operations issues faced by VoIP providers.

The new offering provides a suite of services to VoIP providers to take care of the VoIP device aspects of their companies including warehouse space, shipping, returns and customer service for VoIP devices. VoIP companies can then devote their resources to improving service quality and increasing customer acquisitions.

VoIP Supply is offering a variety of services to improve providers' operations: product provisioning and assembly, product returns processing, product reconditioning, secure warehousing and global shipping, customer service and extended warranties, electronic order integration, dedicated account management and real time on-demand reporting.

"VoIP Fulfillment has been an excellent partner and has allowed Phone.com to become more efficient and cost effective," stated Ari Rabban, CEO of Phone.com in a release. "Before partnering with VoIP Fulfillment we encountered some challenges that really could have prevented us from focusing on our core competencies and grow our business at the rate we wanted to. Through VoIP Fulfillment we were able to eliminate the need for a warehouse, staff and the corresponding infrastructure needed to process, ship and return equipment. This fulfillment partnership has allowed us to focus on our core business, become more competitive in the market and is no doubt one of the reasons for our success over the last two years."

For more:
- read the release

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