Latest Headlines

Latest Headlines

Avaya's extended pact with HP will lead to UC-as-a-service-in-a-box

For the critical part of its unified communications service--its support--Avaya is now trusting HP to handle that part for itself, and is actually giving HP the personnel to do it.

Jury finds Avaya manipulated market for its own software patches

Avaya distributes patches to its repair facilities through a direct channel, which a federal district court jury found might not have been a good idea.

Avaya debuts new OpenStack SDN platform

Avaya is making major investments in the software-defined networking arena with the debut last week of its new data center framework, which will make use of an open source OpenStack cloud platform.

Avaya launches UC, cloud consulting services

Avaya has launched two new cloud computing and unified communications consulting services, aimed at cloud service providers and enterprise customers.

Spotlight: IDC MarketScape a who's who of UC market

A new MarketScape report from International Data Corp provides a vendor assessment of the global unified communications and collaboration market for 2013 that reads as a virtual Who's Who of the UC market.

UC market on track for 4% growth through 2016

The Unified Communications market is projected to grow at a rate of just over 4 percent through 2016, according to a new report from TechNavio.

Cisco, Microsoft, Avaya top UC&C market, says IDC

Cisco, Microsoft and Avaya are the top vendors in the unified communications and collaboration (UC&C) market, according to an IDC MarketScape report released last week.

Synergy: ShoreTel gains market share on Cisco, Avaya in enterprise IP telephony market

Unified communications provider ShoreTel gained on leaders Cisco and Avaya in the enterprise IP telephony market, according to first quarter stats from Synergy Research.

Spotlight: Avaya unveils new outbound contact center platform

Avaya unveiled on Monday a new management platform for mid-sized contact centers to increase the number of customers representatives can reach on the phone.

Touring the InteropNet network- we can all just get along

LAS VEGAS--I took a tour on Wednesday of the temporary InteropNet network set up to supply the communications needs of this IT conference and trade show and was impressed that companies which are often battling for enterprise customers were able to cooperate to deploy this massive wired and wireless network.