Contact Center News
Contact center solutions and technology
Contact Centers have emerged as hubs of innovation and new business for Enterprises exploiting the flexibility and power of the new IP communication platforms.
Here we bring together all the latest developments, products, and solutions relating to contact centers, your place to stay up to date with the fast changing world of contact center technology.
This special section is brought to you by Empirix. Click here to download the "Top Ten Reasons for Contact Center Testing and Monitoring" whitepaper.
Most Popular Contact Center Story
Zeacom Contact Center now available for Lync
Contact center solutions vendor Zeacom said its Communications Center (ZCC) contact center software is now available for Microsoft (Nasdaq: MSFT) Lync following a beta program that saw ZCC deployed Read more >>
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