frost & sullivan

Latest Headlines

Latest Headlines

RingCentral goes global with latest UCaaS offering

RingCentral is upping the ante with its unified communications services. The company launched a new unified communications as a service offering designed to replace enterprise PBX systems.

Many enterprises still wary of cloud-based UCC

Sorry, enterprises, but it appears small and medium-sized businesses will be leading the way in the adoption of hosted IP telephony and unified communications and collaboration products. The economical benefits to SMBs will be too hard to resist, according to a Frost & Sullivan report, but enterprises will follow their smaller brethren into the hosted world.

Polycom boosts huddle room video collaboration product portfolio

Polycom is expanding the RealPresence Group Series to include two new video collaboration products aimed at end users with small workspaces. The idea behind the new products is to turn those workspaces into collaboration hubs.

It's a fragmented UCaaS world, so buyers beware

When it comes to unified communications as a service, it's a buyer's market. Seems like good news, right? And in some ways, it is. But there's also a significant danger that you're going to choose the wrong provider.

Say goodbye to videoconferencing hardware

The hardware-centric videoconferencing deployment model isn't quite at its end of days yet, but it's not far off. 

Spotlight: Cloud, BYOD, IoT, big data, social media driving UC

The unified communications market has been growing steadily for some time now, but according to Frost & Sullivan, new technologies and trends are going to have an even greater impact on unified communications.

Survey: Organizations are slowly abandoning dedicated conferencing tools

Fewer organizations in a new Frost & Sullivan survey say they plan to continue using the conferencing tools they already have than the number saying they're using these tools right now.

New report on SDP suggests there never was a 'long tail'

Maybe with an API platform, telcos could open up hundreds of new, niche markets for others to explore. Nah, on second thought, maybe they could just do some more exploring themselves.

Asia-Pacific contact center market fastest growing, says Frost

Contact center seats in the Asia-Pacific region grew 8.4 percent year-over-year in 2012, making it the fastest growing contact center market, according to the latest figures from Frost & Sullivan.

Enterprises, data centers fuel 52.2% CAGR for 100G network market, says Frost

Enterprises and data centers are fueling the global 100G optical network market, which is predicted to increase at a 52.2 percent compound annual growth rate (CAGR), reaching $4.8 billion by 2016, according to research firm Frost & Sullivan.