Usually, techno wars have only two camps, usually comprised of major vendors and their flagship customers pushing for one standard or another like TDMA vs. CDMA or ATM vs. IP. But it is different this time.
Microsoft posted robust 16.1 percent year-over-year revenue growth in the IT operations management (ITOM) software market last year, closing in on markets leaders IBM, CA Technologies and BMC Software, which all had lackluster performances in 2012, according to Gartner.
The New York Times today profiled Cisco CEO John Chambers' new strategy for big data and in the process, put a fine point on the most important question for the big data market, one being answered with four different approaches by some of the biggest names in networking and computing: "The question could ultimately be whether the center of the system is in the data, as EMC thinks, or in H.P.'s servers, IBM's software, or Cisco's network."
Even the White House has its policies around "open data standards," and has developed a set of guiding principles around implementation. But these so-called standards are not in any way a set of specifications for the industry.
It is good to see a Fortune 500 company such as MasterCard concerned with the competitive capabilities of small businesses and pushing for their ability to leverage big data analytics like it does.
Big data analytics and the collection of data don't require atomic-scale storage and processing yet, but if the current pace of networked data growth continues, it will soon. And IBM can't do it alone.
The worldwide business process outsourcing (BPO) market is forecast to increase at a 5.7 percent compound annual growth rate (CAGR), reaching $209.4 billion in 2017, according to the latest stats from research firm IDC.
With so many varieties of data and variables to consider in building an effective predictive model, the first task should be to assess the viability of that data and confirm a particular variable's relevance before going further.
Aegis, IBM, Teleperformance and West are the leading vendors in the contact center business process outsourcing (BPO) market, according to IDC's MarketScape report.
Microsoft continues to dominate a sluggish enterprise software market, according to the latest stats from IDC. Microsoft had a 17.1 percent share of the enterprise software market based on revenues in 2012, down from a 17.4 percent share in 2011.