Unified Communications

Unified Communications is rapidly being deployed across enterprises as companies seek to converge their voice and messaging and integrate their business processes with their communications. The aim is to improve both employee convenience and productivity but also shorten and improve decision making by fully exploiting the flexibility of multiple devices and real time networks.

Here we bring together all the latest developments, products and news relating to Unified Communications, your one stop to stay upto date in the fast moving world of Unified Communications technology and deployments.


Unified Communications

Latest Headlines

Latest Headlines

SMB UC deployments low, but planned adoption is higher, research finds

Jon Arnold, Principal of J. Arnold & Associates, analysed some data provided by MetaSwitch Networks and found that while SMB UC adoption rates were quite low – 8 percent among small SMBs, and 22 percent in the mid-sized category – the intention to adopt was considerably higher. He discovered other interesting trends as well, including that many SMBs plan to use Skype for Business to augment their phone systems rather than replace them. 

Digium's new Switchvox Cloud UC service offers metered usage

Digium has introduced a new version of its cloud-based unified communications service that offers the option of metered use as an alternative to paying a flat rate per month. The option should be attractive to companies with seasonal or other calling variations.

3 of Cisco's biggest errors

Cisco has dominated the networking market for decades. But let's face it; nobody's perfect. As we look ahead to a new era of the big networking vendor, let's reflect on some of the biggest, less-than-stellar moments of the company's history. 

IDC survey names Cisco, Microsoft and Avaya global UC&C leaders

A new IDC report ranks Cisco, Microsoft and Avaya as global UC&C leaders in 2015.

Large companies choosing single-vendor UC&C, and fewer vendors

A recent report shows that large organizations are increasingly consolidating their unified communication and collaboration systems around single-vendor solutions. They're also putting their faith in a more concentrated group of vendors. 

Continuant adds network monitoring and reporting service for compliance

Hosted unified communications provider Continuant is looking to increase network monitoring of UC products and services, particularly for enterprises that must adhere to regulatory compliance regulations.

Dell adds Microsoft and Cisco UC support to analytics product

Determining the best unified communications product to use can be a difficult decision, but Dell is hoping to make that decision a little easier – especially if you're weighing your options between Cisco and Microsoft.

TeleMate.Net aims to provide vendor-agnostic UC analytics tool

TeleMate.Net Software rolled out a unified communications analytics tool designed to sit across the entire UC stack. The company noted the new application provides customers with actionable data about the UC deployment.

4 challenges in migrating UC to the cloud

Cloud-based unified communications (UC) services may very well be the impetus enterprises need to finally adopt UC technologies, but migrating to the cloud creates another set of challenges. Mykola Konrad, vice president of cloud at Sonus Networks, said there are four major challenges enterprises need to consider and deal with when adopting cloud-based UC offerings.

Spotlight: Sennheiser updates products for latest Jabber version

Sennheiser's headsets and speakerphones for unified communications deployments now support Jabber 11.0, the latest version of Cisco's UC and collaboration technology. There's no word on...