Unified Communications

Unified Communications is rapidly being deployed across enterprises as companies seek to converge their voice and messaging and integrate their business processes with their communications. The aim is to improve both employee convenience and productivity but also shorten and improve decision making by fully exploiting the flexibility of multiple devices and real time networks.

Here we bring together all the latest developments, products and news relating to Unified Communications, your one stop to stay upto date in the fast moving world of Unified Communications technology and deployments.

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Unified Communications

Latest Headlines

Latest Headlines

Spotlight: Slack acquires Screenhero for collaboration features

Slack, which has been building a reputation as an enterprise communications platform, is leaning more towards collaboration and unified communications with the acquisition of Screenhero.

Unified communications death predictions are exaggerated

Long live unified communications. Or not. No, really, some members of the technology industry are already predicting that unified communications is dying, if it's not already dead.

To cloud or not to cloud your UC

Running your unified communications system in the cloud is now an option but you should think hard about management, security and other issues to find out if it makes sense for your business. 

Polycom add-on tracks how long you stayed in a meeting

Polycom introduced a handful of new products, including one that tracks how many people were in a meeting and how long they stayed. 

A tip for UC vendors: Practice what you preach

IT staff are increasingly making buying UC decisions and they want their vendors to be using the products they're trying to sell. 

Leonid buy to bring better management, admin tools to BroadSoft end users

BroadSoft this week announced that it acquired Leonid in a move that should give business users better management and administration tools.

Analysts: Global service provider capital investments are slowing down

The growth in revenue from enterprise communication services is not doing enough to offset the rapid decline in revenue from mobile voice services, says Infonetics Research.

Top 10 issues in communications: Number 1, collaboration platforms may rise again

The original point of communications convergence was to bring chat and document exchange under the auspices of the operating system. Now that this won't happen, here comes Plan B.

Top 10 issues in communications: Number 7, apps eat the Web

As more users move their everyday work and life functions from their PCs to their phones, the Web browser as we've come to know it plays a lesser role. That matters for the firms whose livelihoods depend on browsers.

John Chambers: Cisco wants 40% market share for future WebEx

Reassuring members of the Cisco faithful last week that his company's in the collaboration business as something more than a hobby, the CEO outlined his goals for ending remote conferencing as we know it.