Unified Communications

Unified Communications is rapidly being deployed across enterprises as companies seek to converge their voice and messaging and integrate their business processes with their communications. The aim is to improve both employee convenience and productivity but also shorten and improve decision making by fully exploiting the flexibility of multiple devices and real time networks.

Here we bring together all the latest developments, products and news relating to Unified Communications, your one stop to stay upto date in the fast moving world of Unified Communications technology and deployments.


Unified Communications

Latest Headlines

Latest Headlines

ThinkingPhones is now Fuze and has scored another $112M in funding

At the same time the company announced it had secured an additional $112 million in a financing round led by Summit Partners, ThinkingPhones also unveiled a name and branding change. The company is now known as Fuze, taking the name of another business it acquired in November 2015.

BroadSoft scoops up Transera for cloud contact center capabilities

BroadSoft is adding cloud-based contact center features to its unified communications as a service portfolio. The company has acquired Transera, a provider of cloud contact center software to small- to medium-sized businesses and enterprises.

Avaya targets mid-market with new hybrid cloud UC offerings

Avaya has taken to the cloud with its latest mid-market unified communications offerings. Powered by Avaya IP Office and OnAvaya- Google Cloud Platform aim won't be sold directly to businesses, but instead will be sold through partners worldwide.

RingCentral goes global with latest UCaaS offering

RingCentral is upping the ante with its unified communications services. The company launched a new unified communications as a service offering designed to replace enterprise PBX systems.

Spotlight: With Red Box, now you can record Skype for Business calls

Compliance-focused Red Box Recorders has released a call recording product for Skype for Business, enabling organizations – particularly those in the contact center, finance and public safety sectors – to capture incoming and outgoing calls.

TeleMate.Net boosts visibility across UC suite

Unified communications vendor TeleMate.Net Software is adding greater data analytics to its UC suite to provide customers with greater visibility into the inner workings of its applications.

Competitors, beware: IBM has big plans for cloud video streaming service

It will be interesting to see what Big Blue has planned in the cloud video services arena. IBM recently acquired cloud streaming provider Ustream and has since unveiled plans to get a foothold in the video space.

Biamp takes on video collaboration market with Devio

Biamp Systems released a videoconferencing system designed for huddle rooms. The Devio video collaboration tool is meant to be an easy-to-use device that provides small meetings with high-definition audio and video.

Axia expands UC product to mobile devices, boosts third-party integrations

Axia Technology Partners unveiled a major update to its unified communications product at ITEXPO in Ft. Lauderdale, Florida. It's the first significant update to the product since it launched in October 2014.

Spotlight: When moving to SIP, don't consider it a full TDM replacement

By many accounts, unified communications is finally finding success in all levels of business.