At the same time the company announced it had secured an additional $112 million in a financing round led by Summit Partners, ThinkingPhones also unveiled a name and branding change. The company is now known as Fuze, taking the name of another business it acquired in November 2015.
BroadSoft is adding cloud-based contact center features to its unified communications as a service portfolio. The company has acquired Transera, a provider of cloud contact center software to small- to medium-sized businesses and enterprises.
Avaya has taken to the cloud with its latest mid-market unified communications offerings. Powered by Avaya IP Office and OnAvaya- Google Cloud Platform aim won't be sold directly to businesses, but instead will be sold through partners worldwide.
RingCentral is upping the ante with its unified communications services. The company launched a new unified communications as a service offering designed to replace enterprise PBX systems.
Compliance-focused Red Box Recorders has released a call recording product for Skype for Business, enabling organizations – particularly those in the contact center, finance and public safety sectors – to capture incoming and outgoing calls.
Unified communications vendor TeleMate.Net Software is adding greater data analytics to its UC suite to provide customers with greater visibility into the inner workings of its applications.
It will be interesting to see what Big Blue has planned in the cloud video services arena. IBM recently acquired cloud streaming provider Ustream and has since unveiled plans to get a foothold in the video space.
Biamp Systems released a videoconferencing system designed for huddle rooms. The Devio video collaboration tool is meant to be an easy-to-use device that provides small meetings with high-definition audio and video.
Axia Technology Partners unveiled a major update to its unified communications product at ITEXPO in Ft. Lauderdale, Florida. It's the first significant update to the product since it launched in October 2014.
By many accounts, unified communications is finally finding success in all levels of business.