Unified Communications

Unified Communications is rapidly being deployed across enterprises as companies seek to converge their voice and messaging and integrate their business processes with their communications. The aim is to improve both employee convenience and productivity but also shorten and improve decision making by fully exploiting the flexibility of multiple devices and real time networks.

Here we bring together all the latest developments, products and news relating to Unified Communications, your one stop to stay upto date in the fast moving world of Unified Communications technology and deployments.

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Unified Communications

Latest Headlines

Latest Headlines

Cisco on UC: We have to think like a consumer tech company

Unified communications appliances and services are being marketed more toward smaller businesses, complete with smaller prices. That's a problem for Cisco, and its SVP knows it.

Asia-Pacific enterprise mobile collaboration market to take off, predicts Frost

The total number of active users in the Asia-Pacific enterprise mobile collaboration services market is estimated by Frost & Sullivan to be $1.12 million in 2013 and forecast to increase at a compound annual growth rate of 21.4 percent through 2018.

Digium: Too few businesses take advantage of telecommuting

One key benefit of unified communications in the cloud should be, including workers from across the globe. At least, you'd think that stands to reason. Now, a Digium marketing leader says, that message isn't really getting out.

Unify gambles to topple Outlook with 'single pane of glass'

In front of the curtain, there appears to be a new UX for UC that could render existing collaboration software obsolete. Behind it could be something bigger: an interface between real-time communications and actionable databases.

Frontier Communications tries a nationwide VoIP approach with Mitel

The rural broadband carrier becomes the latest to offer Mitel's MiCloud components and AnyWare service, but this time outside Frontier's comfort zone.

Enterprises look to one operator to provide both mobile, fixed-line services

Enterprises are increasingly looking for one carrier to provide both mobile and fixed-line telecommunication services--traditional services such as telephony and advanced services such as unified communications, observes John Delaney, associate vice president for mobility at IDC Research.

Snow days: Overcoming business disruption with Unified Communication

The weather outside truly has been frightful. No problem, right--today's enterprise has rich communication and collaboration options, from IM to file sync. That may be true, according to Stephen Leaden, but unified communications is a viable business continuity solution only if you've put some forethought into it.

Boomtown: Unified Communications revenue grew 31% in 2013, says Infonetics

Research firm Infonetics says the Unified Communications sector is strong and getting stronger.

Will WebRTC raise contact center costs?

Cost savings via WebRTC is not the no-brainer that "web browser" might suggest.

Spotlight: SIP Trunking myths debunked

Wait--SIP Trunking is two decades old?