Cloud-based unified communications (UC) provider Mitel Networks has acquired contact center services firm prairieFyre Software for $20 million.
Intelepeer is integrating Vidtel's MeetMe cloud-based videoconferencing service into its SIP trunking portfolio, which will beef up Intelepeer's unified communications capabilities, according to a report by Channel Partners .
The European nuclear research organization CERN, which operates the world's largest particle accelerator, has deployed Vidyo videoconferencing service for its 20,000 scientists located at 600 institutes around the world.
Microsoft has implemented the first phase of its integration of the Lync unified communications platform and the Skype VoIP service, announced earlier this year.
Sonus Networks and Juniper Networks are teaming to develop software defined networking (SDN) capabilities that enable service providers to deliver improved enterprise video and unified communications services.
Cisco and Polycom posted double-digit declines in enterprise videoconferencing and telepresence equipment revenues in the first quarter of 2013, according to the latest stats from IDC.
The enterprise telephony market took a nosedive in the first quarter, dropping 10 percent year-over-year to $1.8 billion, according to the latest stats from Infonetics Research. Enterprise PBX spending, which includes TDM, hybrid and IP-based PBX systems, declined in the first quarter to its lowest point since mid-2009.
The retail industry is lagging behind other industries in its deployment of unified communications (UC), according to a survey commissioned by Elite Telecom in association with Swyx and Retail Week .
Close to half of employees said social tools help increase their productivity, and close to one-third said they would spend their own money to buy social tools for work, according to a survey of 9,908 information workers in 32 countries conducted by research firm Ipsos on behalf of Microsoft.
Demand for session border controllers (SBCs), as well as for IP multimedia subsystem (IMS) core and voice application server systems, grew 10 percent year-over-year in the first quarter, according to the Dell'Oro Group.