While the term might be past its heyday, 'shared services' remains a popular model in IT. In a Lean4IT blog post from early this month, Charles Betz dives into the challenges that can make shared services difficult to manage and/or inefficient.
Shadow IT, rogue apps--call it what you want. Users are more eager than ever to choose their own devices and services.
The Unified Communications market is "on fire," according to a report to be released today by research firm Infonetics Research.
When it comes to social collaboration technology, many organizations that claim to use it aren't really doing so, and many others that do aren't using it to its full potential.
ON24 predicts social media, online training and mobile will dominate enterprise IT activity this year. Were they right?
Siemens Enterprise Communications recently offered a sneak peak at its Project Ansible, a dynamic communications and collaboration platform intended to enable teams to collaborate across virtually any communications channel or device.
A new study by Gartner finds that while network bandwidth issues are on the decline, network availability and downtime concerns are front and center on the minds of IT managers.
If you are building an IT department, a developer squad or a crackerjack network admin group, you might be tempted to follow the lead of tech giants like Google and Apple by throwing a couple of brain-teasing curveballs into your interview process
Cisco, Microsoft and Avaya are the top vendors in the unified communications and collaboration (UC&C) market, according to an IDC MarketScape report released last week.
The Chinese enterprise application software market is forecast to increase at a compound annual growth rate (CAGR) of 12.5 percent over the next five years, according to the latest stats from IDC.