Reassuring members of the Cisco faithful last week that his company's in the collaboration business as something more than a hobby, the CEO outlined his goals for ending remote conferencing as we know it.
It's a kind of remote exploit operating system, one of whose principal jobs is to cover its own tracks. Its existence remains a mystery, though one trail of bread crumbs points to instant messaging.
For the first time in years, the battle lines are reforming around a kind of unified communications. Cisco's front line now stretches from its home territory with UC devices, all the way to the browser.
For software-defined networking to move out of Fortune 500 data centers and into the common enterprise, it needs to become more automated. Last week, SDN took a notable step in that direction.
The project formerly known as "Ansible" is being released as a fundamental breakthrough in browser-based communications. At first glimpse, it appears to be breaking through to 2011.
The ability to connect to conferencing solutions via mobile devices and improvement in user interfaces are helping to fuel growth in the European conferencing services market, judges Frost & Sullivan.
The man responsible for bridging all of Cisco's conferencing tools takes the side of users who have to perform the same tasks in their offices every day--and whose headaches have become too much to ignore.
The managed services industry is facing an epiphany. As services move online, it becomes easier for digital tools to register customer satisfaction levels and customer expectation levels.
Much of the concern among IT departments about BYOD has focused on the security risks and support costs. But what about the effect of those employee-owned devices on the network?
For the critical part of its unified communications service--its support--Avaya is now trusting HP to handle that part for itself, and is actually giving HP the personnel to do it.