Microsoft has been gaining its share of followers with its Lync unified communication solution in both its on-premise and cloud-based deployment options. Still, there's work to do.
When users rebel against a selected unified communications platform, it usually has to do with mobility--or features lacking in the UC platform's mobile apps.
If cloud VoIP and UC providers want to gain significant traction, which appears to be happening, and keep their customers from seeking out alternatives, downtime is something that needs to become a thing of the past.
WebRTC appears to finally be gaining some more traction in enterprise unified communications and collaboration solutions. Twilio is no stranger to WebRTC, but the company is looking to make it easier for developers to integrate voice and texting into their own apps.
This week marks the beginning of the end of Microsoft Lync Online, as the vendor starts to shift its customers from Lync to Skype for Business Online, which officially launched yesterday.
The rumors of Alcatel-Lucent's exit from the enterprise market are somewhat exaggerated. Here's why.
There's plenty of curiosity about WebRTC, even if there's very little of it in production.
Microsoft has made significant inroads into the unified communications space, and the company's Lync product is gaining traction in every size of business.
A "pure" single-vendor unified communications appears to largely be a myth. Most enterprises have opted for a best-of-breed, multi-vendor approach as part of their UC strategy. And it looks like it will remain that way.
NetFortris targets the mid-sized enterprise market with the release of a new unified communications solution. Today, the company launched its NetFortris UC-Ready Cloud Communications Platform, a UC platform based on WebRTC.