Unified Communications

Latest Headlines

Latest Headlines

Teo helps enterprises analyze call detail recordings with analytics tool

Communications vendor Teo Technologies is hoping to provide a one-stop shop for unified communications and analytics. The company introduced Teo Analytics this week to pair analytics with its...

Plantronics Manager Pro analytics tool provides insight into UC usage

Plantronics added analytics capabilities to its unified communications suite this week with the launch of Plantronics Manager Pro v3.8.

WebRTC adoption on the rise, says consultant

The hype may be dying down, but adoption of WebRTC is on the rise. According to Phil Edholm, founder and president of PKE Consulting, some believe WebRTC is losing steam, but it's actually just the hype quieting down a bit.

ReadyTalk adds video collaboration capabilities to FoxDen

ReadyTalk added a one-touch in-room videoconferencing and collaboration feature to the FoxDen collaboration application it launched in 2015.

Voxox launches first product with new VoIP codec

Unified communications vendor Voxox is looking to put a unified communications system in your pocket. The company unveiled an Android and iOS mobile app for the Voxox Cloud Phone intended to be a complete business phone system for small businesses.

ASC brings VoIP recording capabilities to BroadSoft

Enterprises using BroadSoft's BroadWorks SIP product now have a new option for recording VoIP calls: ASC Technologies has completed integration between its EVOIPneo recording tool and BroadWorks.

XO integrates Hosted PBX with Skype and CRM offerings

XO Communications is expanding the capabilities of its Hosted PBX offering through integrations with Skype for Business and several CRM tools, including Salesforce.

Fonality sets stage to expand UC definition to collaborative workspaces

Fonality has integrated its unified communications offering with Intellinote, extending its capabilities to the collaborative workspace environment. The vendor is touting this as the next big step in unifying communications technologies.

Skype calling comes to Edge without the need for a plugin

The addition of Skype plugin-free calling to Edge expands the capabilities of Skype for Web, the browser-based Skype feature Microsoft is still ramping up. The Edge capabilities are now in preview and support both voice and video calls.

Mitel's acquisition of Polycom will create UC giant

Unified communications vendor Mitel signed a definitive agreement on Friday to acquire communications and collaboration hardware and services provider Polycom. The $1.96 billion deal will result in the creation of an enterprise-focused unified communications powerhouse.