Unified communications hasn't exactly lived up to the promise made oh so many years ago. The typical UC solution is a mishmash of hardware and software from different vendors that may or may not work together. The solution? Shift to a single-vendor UC solution. If only it was that simple.
Masergy's unified-communications-as-a-solution offering is now WebRTC-enabled. It's one of several companies that have recently adopted the open source standard for the enablement of real-time voice and video communications – a trend that long-time proponents of the protocol have long waited for.
There are many reasons for adopting unified communications, including increased communication, collaboration and cost savings. Enterprises may see the potential benefits, but what many fail to do is measure the return on investment following the deployment of the UC solution.
Let's set the record straight. Microsoft Skype for Business is not just a rebranding of Lync. Nor does it have exactly the same feature set as the consumer version of Skype, although many of the new features are buried beneath the UI.
Polycom is expanding the RealPresence Group Series to include two new video collaboration products aimed at end users with small workspaces. The idea behind the new products is to turn those workspaces into collaboration hubs.
When it comes to unified communications as a service, it's a buyer's market. Seems like good news, right? And in some ways, it is. But there's also a significant danger that you're going to choose the wrong provider.
There are two clear trends around unified communications. First, the adoption of unified communications as a service, or UCaaS, offerings is increasing, and you can bet it will become the de facto standard over the next few years. And part of the reason for that has to do with trend number two--the growing trend of BYOD.
It's little surprise that much of the news and chatter coming out of Microsoft Ignite this week involves Skype for Business, the company's latest take on a unified communications solution that is slowly replacing Lync.
At Microsoft Ignite, Lync- and Skype-focused firm Unify Square unveiled a provisioning tool for the popular unified communications solutions. Dubbed PowerProv, the new tool provides end-to-end provisioning for Skype for Business and Lync.
Selecting and deploying a unified communications solution is no easy task. But sometimes it is. Only the boldest of the bold truly like to play office politics, but choosing the right UC solution can be a very political decision, according to a TechTarget article.