Topic:

Videoconferencing

Latest Headlines

Latest Headlines

What's more important for Lync: the 'Metro' app, or interop?

In the latest of a handful of updates to its "Modern"-style app for Windows 8.1, Microsoft finally added one feature that it probably should have included from the beginning: a way to start an impromptu meeting without scheduling it first. Now, a company called Pexip is taking the idea a step further.

Cisco, Google sign a deal to bring WebEx to Chromebooks

The low-cost, browser-based device can display web content, but can't run plug-ins like WebEx. That will change, as a result of a deal announced Tuesday.

Digium: Too few businesses take advantage of telecommuting

One key benefit of unified communications in the cloud should be, including workers from across the globe. At least, you'd think that stands to reason. Now, a Digium marketing leader says, that message isn't really getting out.

Unify gambles to topple Outlook with 'single pane of glass'

In front of the curtain, there appears to be a new UX for UC that could render existing collaboration software obsolete. Behind it could be something bigger: an interface between real-time communications and actionable databases.

Cisco fights to keep videoconferencing screens relevant

Admitting "the experience sucks" for videoconferencing systems priced at $1,000 and under, a Cisco exec announces plug-and-play room systems that give something back to smartphones.

Snow days: Overcoming business disruption with Unified Communication

The weather outside truly has been frightful. No problem, right--today's enterprise has rich communication and collaboration options, from IM to file sync. That may be true, according to Stephen Leaden, but unified communications is a viable business continuity solution only if you've put some forethought into it.

Boomtown: Unified Communications revenue grew 31% in 2013, says Infonetics

Research firm Infonetics says the Unified Communications sector is strong and getting stronger.

Will WebRTC raise contact center costs?

Cost savings via WebRTC is not the no-brainer that "web browser" might suggest.

Google guns for Lync, WebEx with $999 Chromebox for Meetings, PBX integration

Google announced a $999 Chromebox for Meetings and a new partnership which allows more convenient conferencing. Together these advances aim squarely at making Google+ Hangouts a viable alternative to Microsoft's Lync and Cisco's WebEx collaboration platforms.

Building--and supporting--the next generation 'customer interaction center'

Yes, customers increasingly expect a plethora of options for connecting to customer support. But while plenty of applicable technologies are swirling around in the Unified Communications pot, Art Rosenberg points out that there's more to customer interaction than just adding channels.