SIP trunking is being deployed more frequently, but some of the same issues exist. According to The SIP School's annual "The SIP Survey 2015," deploying SIP trunking works just fine when there's competency and care, but the worst examples of poor SIP trunking stem from quick installations that don't take into account quality of service and ongoing service management.
Cloud communications vendor Jive Communications has acquired business-focused VoIP provider Easy Office Phone.
A telecommunications firm that has made a habit recently of having patent disputes with VoIP providers has ended up losing in court. Jive Communications has come out the victor in a lawsuit filed against it by Telinit Technologies after the Eastern District of Texas judge declared the patent infringement invalid.
SIP has been around in its current form for more than a decade, but despite growth in the adoption of the technology, there's still a long way to go.
After two months of being in preview mode, Skype for Business for iOS is now generally available.
Skype users are being offered credits for the Sept. 21 outage that kept some people offline for hours.
Switch Communications unveiled a new cloud-based phone system that integrates with Microsoft Office 365, but it also indicated in its announcement that the cloud service is now available for any productivity suite.
Although the majority of VoIP phone systems in the enterprise are currently premises-based, there's a chance cloud-based VoIP could take over. But generally, enterprises aren't yet convinced they should shift to the cloud for their VoIP systems.
Skype's downtime on Monday morning sheds a negative perception on Microsoft's fledgling Skype for Business voice, video and messaging service, even though it remained unaffected during the global outage. But according to one Microsoft Skype for Business partner, enterprises will need to adjust to the reality that Microsoft is still working out the kinks in its unified communications product.
With the recent launch of Skype for Web, Microsoft is fulfilling on part of its promise to make Skype much more accessible.