Session initiation protocol (SIP) protocol is coming up on its twentieth birthday, so you'd think by now it would be a cinch to deploy a VoIP solution using SIP within an enterprise network. Apparently not.
It seems to be a week for big data analytics being associated with unified communications. In addition to the ThinkingPhones news, there's also news out of unified-communications-as-a-service provider 8x8, which has launched new analytics and reporting tools to provide more insight into organizations' overall usage.
Slack, which has been building a reputation as an enterprise communications platform, is leaning more towards collaboration and unified communications with the acquisition of Screenhero.
Digium has announced a new service meant to provide a little business continuity to its customers' Switchvox on-premise business phone systems.
As Google finds its way ever deeper into the enterprise, third parties are looking to beef up what end-users can do with it. There's a growing trend in cloud providers adding unified communications capabilities to Google; and the latest entrant into the market is RingCentral.
A beta program for a new API has just been opened to AT&T's Premium tier enterprise customers, enabling developers to claim new telephone numbers for their Web servers.
The original point of communications convergence was to bring chat and document exchange under the auspices of the operating system. Now that this won't happen, here comes Plan B.
There's a principle that speaks of "equal and opposite reaction" that suggests that, whenever something declines, something else rises. The PC market is still waning. What should this tell you?
Brand simplification has been a key goal for Microsoft under new CEO Satya Nadella. Now that process has been extended to Skype, though certain parts of Skype and Lync may not zip together so seamlessly.
Ever since WebRTC was declared a part of HTML5, IE's exclusion of the browser-based streaming standard was deemed a deficit. Now, an open source project sponsored by Microsoft attempts an end-around.