Topic:

VoIP and SIP Trunking

Latest Headlines

Latest Headlines

Live beta of browser-based SIP conferencing without plugins

The public Internet may never have the reliability or quality of service to substitute for the telephone. But that doesn't mean someone can't build high-fidelity chat for Web browsers.

Chat for free with NTT's WebRTC, if you don't mind being a bloated, dancing cat

It's one of the first live tests of P2P communications technology using only your HTML5 browser, and if you don't watch out, it could cause nightmares.

Snow days: Overcoming business disruption with Unified Communication

The weather outside truly has been frightful. No problem, right--today's enterprise has rich communication and collaboration options, from IM to file sync. That may be true, according to Stephen Leaden, but unified communications is a viable business continuity solution only if you've put some forethought into it.

Boomtown: Unified Communications revenue grew 31% in 2013, says Infonetics

Research firm Infonetics says the Unified Communications sector is strong and getting stronger.

Spotlight: SIP Trunking myths debunked

Wait--SIP Trunking is two decades old?

Don't let your old 800 number turn into an 'adult' chat line

Instead of letting such a fate befall you, here are several recommendations for putting old toll-free numbers to new use.

Evaluating UC and IT products: Dismissal is lazy

UC and IT being awash in product launches and product hype, these dismissal strategies are useful initial filters to help the inundated buyer. However, if dismissal is too entrenched, the buyer will miss opportunities for genuine improvement.

Google guns for Lync, WebEx with $999 Chromebox for Meetings, PBX integration

Google announced a $999 Chromebox for Meetings and a new partnership which allows more convenient conferencing. Together these advances aim squarely at making Google+ Hangouts a viable alternative to Microsoft's Lync and Cisco's WebEx collaboration platforms.

Building--and supporting--the next generation 'customer interaction center'

Yes, customers increasingly expect a plethora of options for connecting to customer support. But while plenty of applicable technologies are swirling around in the Unified Communications pot, Art Rosenberg points out that there's more to customer interaction than just adding channels.

What does the demise of Net Neutrality mean for enterprise networks?

For those living in a cone of silence, the US Court of Appeals knocked over net neutrality on Tuesday.